I love the shades!
They all look absolutely fabulous!
Besides the product and the aesthetics being very awesome, I am really really really impressed by how you work.
You came to us with samples, helped make good, thoughtful choices, were very focused, measured and quoted at the appointment, then came on time and completed the work in under the 3 hour window you estimated.
If only every service provider worked like you!!
Dear Ellen and Joel,
So good to see you in my inbox!! I think of you every single day. I have one window. And whenever I open and close my window treatments, I am grateful that I had the chance to do business with you. The fire happened a year ago. You gave me great advice, and I am very happy with the window treatment I chose with your guidance. It is nice to do be able to do business with experts you can completely trust. Thank you, Shady Lady!
Rarely are our expectations exceeded once, let alone twice by the same company. Ellen you outdid yourself with your suggestions for the window treatments in our new home. Everyone comments on them including the firemen who came to inspect our home. Aside from the fact that they are in many homes for inspections, when do men notice window treatments. That really surprised me.
They are all the perfect product and perfect color. It doesn't get any better than that Ellen except when you add Joel's expert installation. He is the only vendor who comes in with a ladder, a drill and a whole bunch of stuff and leaves without a trace except for the beautiful windows that he leaves behind.
Thank you again for your crisp, professional honest input that I know I can trust. We all want to make the sale but you want the sale to be the right sale. You are a mini-Amazon in customer satisfaction and delivery. Bravo "The Shady Lady"!
(John and Geri)
Joel and Ellen,
As always, it was wonderful doing business with you both! We appreciate you traveling a ways to please your past customer.
We are very happy with all the window treatments. Your expertise and suggestions were greatly appreciated. And after watching Joel's installation, we had no problem swapping out the defective shade with the replacement. Your opinion regarding using the Luminette with the Silhouettes was dead on, as was using the Duettes!
We wish you continued success with your business, as we now are enjoying our shades and privacy!
Jim and Elaine